Shipping Policy
Shipping Policy
Welcome to Sayay! We're committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy to understand how we handle shipments, costs, and delivery timelines.
Processing Time All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. Please note that during peak seasons, processing times may be slightly delayed.
Shipping Rates and Delivery Estimates We offer the following shipping options:
-
Standard Shipping: [Estimated delivery time] – 7-10
-
Free Shipping: Available on orders over $40.00.
Shipping charges for your order will be calculated and displayed at checkout.
Delivery Locations We currently ship to [list of countries/regions]. If your location is not listed, please contact us at Shopsayay@gmail.com, and we'll do our best to accommodate your request.
Order Tracking Once your order has shipped, you’ll receive a tracking number via email, allowing you to monitor your package's journey.
Customs, Duties, and Taxes Sayay is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (e.g., tariffs, taxes, etc.).
Lost or Damaged Packages We take great care in packaging your items, but if your order is lost or arrives damaged, please contact us immediately at Shopsayay@gmail.com. We’ll work with the carrier to resolve the issue promptly.
Changes or Cancellations Need to adjust your order? Please notify us within 12-24 hours of placing your order. Once the order has been processed, changes or cancellations may no longer be possible.