Return Policy

At Sayay, we want you to love your purchase! However, if you need to return an item, please read our policy below:

• Items can be returned within 15 days of purchase for a refund or store credit.
• Returned items must be in their original, unopened packaging and must not have been worn, washed, or altered in any way.
• To initiate a return, please contact our customer service team at Shopsayay@gmail.com with your order number and reason for return.
• Customers are responsible for return shipping costs unless the item arrived damaged or defective.
• Refunds will be processed within 7–10 business days after the returned item has been received and inspected.

Please note: Items that do not meet these conditions will not be eligible for a return, exchange, or refund. We appreciate your understanding and cooperation.